Language Training manager/specialist
薪水: 月薪: 人民币 (CNY) 15,000 至 20,000
Main Responsibilities:
- 1:1 Coaching
Where appropriate identify staff for coaching, which typically takes place one-on-one.
Assess engineer’s English level and prepare coaching sessions in line with business needs.
Provide coaching feedback to engineers on areas of improvement.
- Workshops
Deliver and prepare workshops in soft skills and cross-cultural communication topics according to business needs.
- Quality Monitoring
Monitor engineer’s level of English, intercultural skills for phone calls, emails, and chat messaging.
Develop coaching plan in line with staff performance and consultation with team managers.
- Other:
Conduct English interview assessments for new hire candidates.
Provide proofreading services for FAQs, emails, templates, etc.
Work with the LanSpec team in developing new projects.
Position reports to on-site client manager.
Requirements
- Native English speaker.
- Bachelor's degree.
- TEFL qualification (120-hour instructor led course), CELTA preferred.
- Minimum 2 years ESL/EFL teaching experience.
- Corporate training / business experience an advantage.
- Strong work ethics, commitment to results, and desire to excel in a corporate culture.
- Familiarity with MS Windows and MS Office.
- Intercultural sensitivity and effectiveness in a multicultural work environment.
- Strong experience living in USA, UK, Australia or New Zealand an advantage.
15000-20000/month+12 days of annual leave and other benefits
微创软件是值得信赖的国际化IT服务提供商。我们深刻了解客户需求，我们通过严谨的流程控制、创新的解决方案和高效的管理机制，帮助客户完善业务流程，加强对核心业务的关注，推动创新，提升竞争优势，降低运营成本——最终为客户带来价值。我们将通过不断投资和持续创新，努力缔造世界一流的技术和服务，致力于成为值得信赖的国际化信息技术服务商。 微创软件创立于2002年，多年来为众多行业领先的公司提供专业的技术和服务解决方案，我们的服务领域涵盖高科技、电信、医药、贸易、制造业、零售和分销等。我们率先通过了ISO 9001:2000、ISO27001、CMMI 4以及COPC、6-Sigma等多项国际权威机构的认证。我们拥有4000名经验丰富的技术专家，他们深谙各行业运作经验，熟悉各项业务类型，并拥有卓越的专业能力和优良的服务素质。 目前，微创软件在全球共设有12个运营中心，我们交付网络涵盖亚洲（中国、日本和中国香港地区）、北美以及欧洲（瑞典、英国）等国家和地区，全力为全球客户提供全方位、迅捷可靠的服务，微创随时与客户一起追求更加卓越的绩效，一起面对挑战和变革。
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