Customer Support Manager with the Chinese Language
工作地址: 2306, Hui Yin Center 23F Hui Yin Building, 758 West Nanjing Road, Jing An District, Shanghai
If you are a talented customer service manager, if you do not imagine your life without communication with interesting people from different countries, if your goal is to expand the circle of contacts from around the world and working in the promising team of professionals, ExpoPromoter is waiting for you!
Main responsibilities:
· Communication (phone, mail) with foreign customers (visitors of the exhibitions in China), as well as the organizers of exhibitions (China);
· Search for new customers based in China;
· Client support to clients from Asia;
· Advising clients on technical issues;
· Preparation of reporting documentation on the current work and recommendations for change / improvement of work;
· Performance monitoring of company web site.
What skills are needed?
· Work experience in the field of IT, call center, tourism, e-shop;
· High communication skills;
· Excellent knowledge of PC;
· Fluent written and spoken English and Chinese;
· Fast learner, responsibility;
· Desire to work in a team.
What do we offer?
· Young friendly staff, good management;
· Decent salary;
· Office work (city center of Shanghai);
· Schedule: Mon-Fri from 9.00 to 18.00;
· Be note: Company doesn't provide business visa.
ExpoPromoter - the service which helps event organisers attract visitors and participants, and affiliates get profit for leads.
We unite the interests of event organisers and affiliates.
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