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国际人才招聘职位信息

职位编号: C2849
Delivery Specialist for Business operation(Bahasa)
这是一个Regular招聘信息
雇主: Shanghai Wicresoft
工作地点: 无锡
工作地址: 
工作类型: 全职(办公室)
行业&领域: 互联网
职位数量: 1
薪水: 面谈
联系电话: 24086688-6783
联系人: Sally Zhang
更新日期: 2017/7/26
有效期至: 2017/8/20     Expired
职位描述: 
岗位职责Responsibilities
1. Assisting Microsoft Delivery and Sales personnel with end to end process of creating and managing contracts in our internal systems;
2. Making sure the deal is set up correctly and submitted to pass the pre-validation criteria first time right;
3. Work together with operations (Global Enterprise Services Operations) to make sure the deal flows thru the process in a timely manner, issues are solved and on-holds are prevented;
4. When contract is ready for signature, facilitate the steps for customer signature;
5. When signed, proceed with the required additional information and documentation so all is ready for agreement set up;
6. Monitor deal set up in the systems (includes billing when Premier).
资历和要求: 
岗位要求Requirements
1. Excellent written and oral Bahasa & English, native Bahasa speakers are preferred;
2. Experience in an enterprise support and/or customer service environments with a strong understanding and knowledge of support, customer service delivery and/or the consulting industry and processes;
3. Passion for and track record for delivering great customer experiences;
4. Consistently practices and demonstrates strong organizational, communication, project management, negotiation, stakeholder management and problem solving skills;
5. ITIL Foundation Certificate and Microsoft Certified Professional certification desirable;
6. Bachelor’s Degree or equivalent Experience desirable.
薪水和福利: 
8 - hour work system
Paid annual vacation
Free medical check - up
雇主介绍: 
Shanghai Wicresoft Co., Ltd., (“Wicresoft”), jointly founded by Microsoft Corporation and Shanghai Alliance Investment Limited in 2002, is a trusted provider for “Internet +” transition service. Wicresoft has 13 major operation centers globally, with a delivery network covering Asia (China, Japan and Hong Kong), North America, Europe (Sweden and UK) and many other countries and regions.
Wicresoft is committed to providing end-to-end and one-stop “Internet +” transition services, by leveraging its advantage of offering well-rounded solutions from industry research, plan design, technology platform, comprehensive implementation to operation services and covering various enterprise’s functions ranging from operation management, communication and collaboration, supply chain procurement, sales & marketing and more.
Leading in cloud computing, CRM, ERP, procurement management, call center service, etc. Wicresoft has been wildly recognized by a number of global Top 500 enterprises and well-known domestic companies. So far, Wicresoft, has owned 55 Computer Software Copyright Registration Certificates and 27 Software Product Registration Certificates. Furthermore, it has established complete quality management systems and pioneered in obtaining international certifications, such as COPC-2000, ISO9001:2008, CMM3, CMMI4 and ISO27001.
At present, Wicresoft has nearly 4,000 experienced industry and technical experts specialized in high-tech, manufacturing, finance, telecommunication, retail, etc., and intensively aware of various business types and relevant operations. They are dedicated to seeking improved performance along with our global clients to deal with new challenges and reforms in the “Internet +” Era.
     
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