Customer Relationship Manager
Client: Real Estate
Salary: Competitive Salary (depending on experience)
Starting Date: As soon as possible
Location: Beijing, Sanlitun
Reporting to: General Manager
Team size: 6
Responsibilities:
• Prospect and develop new clients within the network of closely aligned industry target markets and gain in-depth knowledge of client accounts and relevant industries
• Build a database of client contacts and key decision makers / influencers for each account
• Support office team members on business development activities
• Manage the current key client base to maintain and grow existing sales opportunities
• Conduct ongoing follow-up activities with client and candidates via Email, phone and in person to determine employment status and satisfaction with services delivered
• Build solid and profitable relationships with through the delivery of exceptional customer service
Requirements
• Live in Beijing and now Chaoyang area very well
• Good organizing and planning skills
• Able to listen carefully and respond to customers
• Willing to provide excellent service to our customers.
• Able to show that you can work well as part of a team.
• Highly self motivated
• Ability to offer a high standard of Customer Service
• Excellent communication and interpersonal skills
• Fluent in English written and spoken
• Good PC (MS-Office) skills
• Fluent in German written and spoken
• Chinese is a plus
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