Full-Time Program Manager (Student Experience) –Beijing
This is a regular Job Posting
Employer: Pioneer Academics
Office Address: 北京市朝阳区大望路
Job Type: Full-time (On-Site)
Industry & Field: Education
Refresh Date: Apr. 19, 2019
Expiration Date: Apr. 20, 2019 Expired
Company Description
Operating since 2013, Pioneer Academics is an American education organization with an operations center in Beijing, China that values integrity, mutual respect and teamwork. It offers every team member the chance to engage in a dynamic and exciting entrepreneurial environment on a global playing field.
Pioneer Academics offers college-level research opportunities to exceptional, motivated high school students from around the world. Selected students work one-on-one with leading American professors in cutting-edge studies of their interest, culminating in original research and authoritative evaluations from their professors.
Position Brief
• Industry: International Education (Academic Research)
• Location: Beijing, China
• Job type: Full time
• Department: Operations
• Required experience: Minimum 3 years of working experience
• Language required: English (professional)
Position Description
Pioneer Academics is seeking dedicated and experienced professionals to join our team of program managers. Your role will be key in establishing and developing an outstanding educational experience for our students and professors. This position will allow you to manage a small team while working with an international team to coordinate the efforts and cultural understanding of students across different countries and of professors from leading American colleges and universities.
You will engage in an international and exciting entrepreneurial environment that promotes opportunities to explore and expand your professional interest and career.
Key Responsibilities
• Coordinate with professors and the student participants assigned to you through each phase of the academic research program to ensure smooth execution of the student groups you manage managing research cohorts
• Communicate with parents about progress or challenges if necessary
• Maintain engagement with students to systemic feedback
• Develop a methodology for assessing and monitoring the quality of the student experience in Pioneer Academics programs
• Actively track the quality of student experience and work with team members to ensure they are offering optimal support to each student
• Innovate and roll out new program features or program coordination techniques that improve student experience
• Provide technical and academic support and training to the student participants throughout the program
• Coordinate with professors and student participants to construct schedules for both the group sessions and individual sessions
• Lead the examination and analysis of current processes and procedures to identify areas for potential improvements
• Manage a small team that monitor sprogram progress, identifies and proposes resolutions to potential issues, and coordinates the implementation of those solutions
• Run weekly program management meetings with team members to discuss issues and progress of research cohorts
• Proactively mentor and support team members through challenging academic endeavorsto provide the best educational experience to students
• Host occasional events
Qualifications & Requirements:
Essential Qualifications
• A Bachelor degree with minimum of 3 years of work experience, preferably education related
• Strong interpersonal skills as well as written and oral communication skills
• Well-organized, detailed-minded and service-oriented
• Excellent time management skills with willingness to take initiative
• Willingness to coordinate with professors, students and international team members across time zones which will require work during non-regular business hours
• Excellent command of English
Desirable Criteria
• Strong interest in education, innovation, and learning
• Strong interest in online education and passion to help students succeed in academic programs
• A patient, optimistic and supportive team playerand leader
We suggest all serious candidates visit our website at www.pioneeracademics.com to learn more about the organization. If you are interested in joining our dynamic team and believe you would be a great fit for the position described above, please submit your Most Updated Resume and Cover Letter to ***@***.***
five social insurance and one housing fund
Operating since 2012, Pioneer Academics is an American education organization with an operations center in Beijing, China that values integrity, mutual respect and teamwork. It offers every team member the chance to engage in a dynamic and exciting entrepreneurial environment on a global playing field.
Pioneer Academics offers college-level research opportunities to exceptional, motivated high school students from around the world. Selected students work one-on-one with leading American professors in cutting-edge studies of their interest, culminating in original research and authoritative evaluations from their professors.
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