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Job Position Information

Code: C4980
客服专员
This is a regular Job Posting
Employer: TG
Working Place: Philippines
Office Address: 菲律宾马尼拉帕赛市
Job Type: Full-time (On-Site)
Industry & Field: Software/Programming
Vacancies: 60
Salary: Monthly Salary: RMB (CNY) 8,000 to 15,000
Phone Number: 9951351956
Contact Name: 苏西
Refresh Date: Nov. 8, 2020
Expiration Date: Nov. 9, 2020     Expired
Job Description: 
1. Through customer service software and online customer service, solve and answer customer questions, and establish good contact with customers;

2. Accept and call customers actively, be able to find customer problems in time and give correct and satisfactory reply;

3. Have the awareness and ability to deal with problems, arrange progress, follow-up process, communicate and service difficult problems, and maximize customer satisfaction. In case of any problem that cannot be solved, it shall be submitted to relevant personnel or supervisor for handling according to the process, and the progress shall be tracked until it is solved;
Qualifications & Requirements: 
Technical secondary school or above
Have the most basic computer operation level, familiar with office software, typing speed no less than 45 words per minute, strong language ability, good sense of service attitude, pay attention to teamwork, work attitude is correct, and earnestly implement the company's rules and regulations;

Quick thinking, optimistic and kind, good at thinking and solving problems (customer service experience is preferred)
Benefits & Welfare: 
Corporate welfare

*Free accommodation: provide apartment accommodation for employees, 4 rooms;

*Free working meal: provide free working meal for employees;

*New employees on business trip provide first-time daily necessities free of charge: phone card, shampoo, washing powder ;

*Free refreshments: provide all kinds of drinks for employees, and provide fruits according to the weather change irregularly;

*Staff activities: birthday celebration, dinner party, development, Mid Autumn Festival cake, year-end tail
There are 15 days of paid vacation every half year, and the round-trip air tickets are provided by the company
The monthly living allowance after becoming a regular worker is 900 yuan, and the monthly living allowance during the probation period is 500 yuan
Employer Introduction: 
网络技术开发,技术咨询、技术服务;计算机软硬件及电子产品的研发;货物或技术进出口。
     
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Address: Unit 403, ZhongLian Building, No.88(A), Anwai Avenue, Dongcheng District, Beijing 100011 China
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