Field Service Representative
This is a regular Job Posting
Office Address: Shanghai, China
Job Type: Full-time (On-Site)
Industry & Field: Electronics/Semiconductor, Machinery/Electromechanical
Contact Name: Skylar Qian
Refresh Date: Jul. 23, 2025
Expiration Date: Sep. 22, 2025 Expired
Responsibilities
Provide technical support to customers;
Answer customer promptly with updated information on product engineering and trouble-shooting techniques;
Build-up an effective link with customer through routine visits;
Collect, analyze field technical data, and elaborate technical review;
Report to OEM technical-related issues;
Update customer database;
Ensure OEM trouble shooting and maintenance standards are correctly implemented;
Introduce products and technical services to new operators;
Participate to dedicated technical training courses;
Review repair station shop finding reports and elaborate technical analysis;
Assist Customer and Material Supply Department to procure adequate documentation, tools or parts;
Attend annual field service engineers meeting;
Demonstrate special tools at customer base;
Other tasks assigned by superior
Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Skylar Qian.
One Passion. Many Opportunities.
The Company
Liebherr (China) Co., Ltd. is based in Shanghai and is responsible for sales and customer service of products from the segments Earthmoving, Mining, Refrigeration and Freezing, Components, Mobile and Crawler Cranes, Gear Technology and Automation Systems, as well as from the product area aerospace on the Chinese market.
Location
Liebherr (China) Co., Ltd.
Shanghai
China (CN)
Contact
Skylar Qian
Qualifications & Requirements:
Competencies
Bachelor degree or above;
Aviation mechanic & electronic engineering;
At least 5 years’ experience in aircraft maintenance associated with engineering or line maintenance;
Former employment with a domestic airline is an advantage;
Proficient in using AMM/CMM;
Well-versed in MS Office;
Fluent Chinese and good oral and written English;
Communication and negotiation skills;
Proficient computer skills;
Responsibility and service oriented;
Strong communication and coordination skills;
Action oriented focus, active communication;
Strong team spirit and learning adapting capability;
Cross-cultural competence;
Ability to work under pressure.
Established in 1949, the Liebherr Group today is not only one of the biggest construction equipment manufacturers in the world, but also offers high-quality, user-oriented products and services in many other areas. The family-run technology company employs nearly 50,000 people in over 140 companies worldwide.
Liebherr’s product range includes the segments Earthmoving, Deep Foundation Machines, Mobile and Crawler Cranes, Tower Cranes, Concrete Technology, Material Handling Technology, Mining, Maritime Cranes, Aerospace and Transportation Systems, Gear Technology and Automation Systems, Refrigeration and Freezing, Components as well as Hotels in Ireland, Austria and Germany.
The Group’s parent company is Liebherr-International AG located in Bulle, Switzerland, which is entirely owned by members of the Liebherr family.
Career possibilities can be found online: https://www.liebherr.com/en/deu/career/career.html
Imprint:https://www.liebherr.com/en-de/group/disclaimer/imprint-3705178
Website
http://www.liebherr.com
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