Responsibility:
1. Project management
Plan schedule, resources, and budget for projects based on signed proposals
Drive and manage the whole process to ensure projects finished within plan
Coordinate all the resources, including vendors, clients, partners, and internal team members, to ensure projects go smoothly
Report the project status periodically and assist the optimization of project management system
2. Research and consulting on Product/Service Design & Innovation
Do or guide team members to do desk research and market visit in related to market overview, design trends, design elements analysis of products, user experience, user interface, etc.
Do or lead a team to do qualitative and ethnographic research, such as in-depth interview, FG discussion, workshop, brainstorming sessions, and ethnographic observation, etc., including research design, guideline preparation, moderation, analysis and reporting
Do or lead a team to do the quantitative research in research design, questionnaire preparation, fieldwork overview, DP Spec preparation, interpret data and reporting
Analyze and synthesis all the collected information to define insights to guide product innovation, or design / innovation strategy
Build convincible story in report writing by logic thinking and supportive data / information
3. Client service
Assisting BD team to define client business needs in client communications
Develop reasonable research solution for proposal writing with BD team
Represent CBi to interact with client during projects to maintain and develop closer business relationship
Moderate the discussion with clients about project plan, deliverables for stages, any other meetings about the projects
Present reports or design solutions to the clients
Attend necessary events in related to project or business development
4. Product/Service Design
Provide design related support to projects led by non-design background team member
Lead and work with the team to figure out design or innovation concepts and show them through visualizing, sketching, or modeling
Communicate with engineer or manufacturer to make sure the concepts can be realized
5. Others
Coach team member to do the projects efficiently and effectively
Provide training or sharing to other team members periodically
Assist other company tasks as needed
Requirements:
1. Education: Bachelor degree or above in majors as below. Overseas experience is preferable
Design related. Industrial design, UI design, Visual communication design, Human centered design, service design, etc.
Research related. Psychology, sociology, business/marketing, management, etc.
2. Work experience
3 years above
Has worked for well-known design, research or consulting firms
Experience in FMCG, consumptive digital products, home appliance, automobile, IT, is preferable
3. Capabilities and skills
Be familiar with research and analytic tools, such as persona, scenarios, mind mapping, experience journey, concept / product testing, etc.
Good skills in communication, logic and systematic thinking, innovative thinking
Good skills in design related fields, such as sketching, prototyping, etc.
Be familiar with design trends, materials, engineering, manufacturing, etc.
Be proficient in Office Suit (PowerPoint, Word, Excel)
4. Others
Passionate in innovation, user research, strategy
Be able to work under pressure
Result-oriented, good professionalism
Willing to and good at communicating with others
Warm, open-minded, proactive